Privacy Policy

Dear Customer,

We are delighted that you share an interest in data protection. Our aim is to offer you a clear and comprehensible overview of how we handle data in relation to our delivery application, ensuring privacy compliance. We are committed to delivering an exceptional customer experience while prioritizing the security of your personal information. Trust, transparency, and honesty form the foundation of our approach, as we value your trust in our product, enabling us to provide you with an outstanding customer experience.

Who we are
We are BrewDash, Inc. When it comes to the processing activities on our platform, we assume the role of the data controller, meaning we are legally responsible for managing your personal data. As a data controller, we determine how your personal information is processed, the purposes behind it, and the methods used. While legal obligations require us to share this information, we also believe in transparency as a fundamental aspect of any honest partnership.

If you have any questions about data protection at Brewdash, you can contact us at any time by sending an email to operations@brewdash.app.

By visiting our platform, registering, or placing orders, you are consenting to abide by this privacy policy. This policy is applicable to all personal data collected by us during your interaction with our platform. However, it does not extend to websites controlled by third parties that are not affiliated with us but may be linked on our platform ("Third Party Sites"). In such instances, the applicable privacy policies outlined by the respective Third Party Sites will govern your privacy rights and responsibilities.

Consent

As a customer you have the choice which information you would like to share with us.  We need some information from you in order to perform our functions. It is entirely up to you to choose whether you would like to provide such information or would rather not use our platform. By using our application, you hereby consent to our Privacy Policy and agree to its terms.

Why we collect your information

At BrewDash, we collect and process your information to enhance and personalize your overall experience on our platform. The specific reasons for collecting your information include:

1. Account Management: We use your information to manage and secure your account, providing you with a seamless and secure login experience.

2. Order Processing: Your personal data, such as delivery address and contact information, is essential for processing and delivering your food orders accurately and efficiently.

3. Payment Processing: In order to facilitate transactions, we collect payment-related details, ensuring a smooth and secure payment process for your orders. 

4. Personalization: Your preferences, order history, and feedback allow us to tailor our services to your individual preferences, providing you with a more personalized and enjoyable experience.

5. Communication: We may use your contact information to send important updates about your orders, delivery status, and promotions. 

An overview of the personal data we handle

This section provides a general overview of the personal data categories we process pertaining to you. Personal data refers to information that either directly identifies you (e.g., name or photo) or allows for indirect identification (e.g., user ID associated with the details in your profile). 

1.  Profile Data:  This includes your name, email address, password, phone number, age, delivery address, preferences.

2. Delivery Data: It encompasses your name, delivery address, phone number, order details, preferences.

3. Order History Data: This includes your order history, chosen cafes or restaurants , invoices, order ID, comments related to orders, details on payment methods, delivery addresses, and records of both successful and cancelled orders.

4. Payment Data: This involves your chosen payment method, along with encrypted credit card details. We require this information to process your payments and associate them with the orders you've made. Additionally, this data is necessary for storing your payment information for future orders, subject to your consent. Your payment data will be stored securely and we'll make sure it stays encrypted at all times. Restaurants and cafes will never receive your payment data.

Changes to this privacy policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.